If you continue to experience false trip records, try the following steps:

1. Ensure GPS Accuracy:

  • Make sure your phone’s GPS has a clear signal and is properly calibrated.
  • Enable high-accuracy mode in your phone's location settings.

2. Update Software:

  • Regularly update the OtoZen application and your phone’s software to the latest version.

3. Check for Interference:

  • Avoid using your phone in areas with known GPS signal interference, such as near tall buildings or dense trees.
  • Ensure other devices or conditions are not causing electromagnetic interference.
  • Restart your phone to refresh its system and GPS settings.

4. Contact Support:

  • Reach out to OtoZen customer support for further assistance.
  • Provide details about the false trip records and any relevant screenshots or logs.
  • They may offer additional troubleshooting steps or updates to resolve the issue.

 

If you have any further questions or need additional help, please contact our customer support.