If you continue to experience false trip records, try the following steps:
1. Ensure GPS Accuracy:
- Make sure your phone’s GPS has a clear signal and is properly calibrated.
- Enable high-accuracy mode in your phone's location settings.
2. Update Software:
- Regularly update the OtoZen application and your phone’s software to the latest version.
3. Check for Interference:
- Avoid using your phone in areas with known GPS signal interference, such as near tall buildings or dense trees.
- Ensure other devices or conditions are not causing electromagnetic interference.
- Restart your phone to refresh its system and GPS settings.
4. Contact Support:
- Reach out to OtoZen customer support for further assistance.
- Provide details about the false trip records and any relevant screenshots or logs.
- They may offer additional troubleshooting steps or updates to resolve the issue.
If you have any further questions or need additional help, please contact our customer support.