To ensure optimal volume levels, follow these steps:
Check Your Phone’s Volume:
- Increase the media volume on your phone while connected to the car.
- Ensure your phone is not on silent or Do Not Disturb mode.
Adjust Car System Volume:
- Increase the volume of your car’s audio system.
- If your car has separate volume settings for Bluetooth or navigation, adjust those as well.
Adjust Call Volume Separately:
- The phone volume controls are for when an incoming call is placed.
- Use another phone to call your phone, and while the call is active, adjust the call volume.
- This ensures the correct volume level for alerts and notifications.
If the issue persists, try playing audio from other apps to check if the problem is specific to OtoZen or your car’s system. For further assistance, contact our support team.