If a trip was not recorded by the OtoZen app, it is usually because the app did not receive reliable location data from your phone during the drive.
Here are a few common reasons this may happen:
- Unstable or inconsistent GPS data
OtoZen depends on your phone’s GPS to detect and record trips accurately. If the GPS signal is weak, delayed, or inconsistent, the app may not capture the trip, even if the drive started correctly. - Device-specific GPS performance
Some phones may occasionally fail to provide accurate GPS data to apps. This is not specific to OtoZen and can also affect other navigation or tracking apps. - Environmental factors
Trip recording may be affected in areas with poor GPS visibility, such as tunnels, underground parking, dense city blocks, or remote locations.
How to improve trip detection:
- Disable battery optimization and background restrictions for OtoZen.
- Restart your phone occasionally to refresh GPS services.
Related FAQ: Why was only a partial trip recorded on my phone?