If you purchased your subscription directly from the OtoZen website, you can cancel it either from the web or through the OtoZen mobile app.

Option 1: Cancel from the OtoZen Website

  1. Log in to your account on the OtoZen website.

  2. Click on Manage Membership.

  3. Select Cancel Subscription.

  4. You’ll be redirected to a confirmation page — click Cancel Subscription again.

  5. Choose a reason for canceling to complete the process.

Option 2: Cancel from the OtoZen Mobile App

  1. Open the OtoZen app

  2. Go to Settings

  3. Tap on Manage Your Plan

  4. Tap Manage Plan

  5. Click on Cancel Subscription

  6. Tap Cancel Anyway

  7. Choose a reason for canceling and tap Submit

 

Once canceled, your subscription will not renew, and you won’t be charged again.

Note: You will still have access to your current subscription benefits until the end of your current billing period.