To make sure Live Activities work correctly and show real-time updates (like trip progress, safety alerts, and ETA) on your lock screen, you need to enable it in two places.
Option 1: From iPhone Settings
Open your Phone Settings
Scroll down and tap OtoZen
Enable Live Activities
Also, go to:
Settings > Face ID & Passcode
Scroll down and turn ON “Live Activities”
Option 2: From the OtoZen App
Open the OtoZen app
Go to Settings
Tap Live Activities
Tap “Fix Settings” and follow the instructions to enable it
Why turn this on?
Enabling Live Activities lets you see your family member’s trip progress, ETA, and safety alerts right on your lock screen—without needing to open the app or receive extra notifications.