Sometimes, even if your phone shows a strong Wi-Fi or mobile data signal, OtoZen (or other apps) might temporarily lose connection to the internet. This usually happens when your phone’s network gets “stuck” between connections or the system hasn’t refreshed properly.
Try this quick fix
Turn on Airplane Mode ✈️
Wait for 10–15 seconds.
Turn off Airplane Mode and wait for your phone to reconnect to Wi-Fi or mobile data.
This simple refresh often resets your phone’s network and restores OtoZen’s connection instantly.
Still not working?
If the issue continues:
Make sure Wi-Fi or Mobile Data is turned on.
Try opening another app (like a browser) to confirm your connection.
Restart your phone if the problem persists.
Tip: Keeping your phone’s software and the OtoZen app up to date helps prevent most connection glitches.