Refunds are handled directly by the platform where you made the purchase. OtoZen does not have access to process or approve refunds made through app stores.
For iPhones: Apple App Store handles refunds. For details on obtaining a refund, visit:
👉 https://support.apple.com/en-in/HT204084For Android phones, Google Play Store handles refunds. Please visit:
👉 https://support.google.com/googleplay/answer/2479637?hl=en
If you purchased your subscription directly through the OtoZen website, please contact us here.