My Connections
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Who are OtoZen Connections?
OtoZen Connections are your Family and Friends that can share location and drive information and even send each other messages. OtoZen Conne...
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How can I stop sharing my location?
The Hide My Location feature allows you to stop sharing your location with all of your Connections in just a few taps. All of the Conn...
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What are Place Notifications from my Connections?
Automated Arrival Notifications provide you with information about your family members' trips.OtoZen automatically sends a notification when...
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Voice Messages While Driving
During a trip, you can send and receive voice messages from your OtoZen Connections. To send a message, the Connection must share their loca...
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Why can't I see my family member's speed and drive score?
If you can view a family member's live location and reports but not their speed and drive score, it may be due to permission settings. Your ...
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How do I check a family member’s Drive Mode?
To quickly check a family member's current Drive Mode:Open the app and navigate to the Connection's Live screen.Tap on the family member’s d...
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Can I change the drive mode for my family member's trip in OtoZen?
No, you cannot change the drive mode for a family member's trip in your app. The app sends trip information based on the mode your family me...
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What’s the difference between Life360’s “circle” model and OtoZen’s individual sharing model?
Unlike the traditional “circle” model used by other apps (like Life360), OtoZen is designed around individual sharing and control.OtoZen’s I...
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How can I get notified when a contact leaves a place?
OtoZen can notify you when a Connection leaves a location by using Trip Start and End notifications.Here’s how to set it up:Open the Ot...
Sections
- Troubleshooting
- General
- Plans and Pricing
- My Drives
- My Connections
- Driving Safety Alerts
- Emergency Crash Response
- Licensing Log Feature
- Phone Usage Alerts
- Backup & Restore
- Export Driving Log
- Do Not Disturb & Privacy
- Real-Time Speed Alert and Phone Usage Alert Notifications
- How do I cancel my OtoZen subscription?
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