Phone Usage Alerts
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What should I do if my phone usage is incorrectly recorded while driving?
If you notice any discrepancies in the phone usage data, you can report them directly through the OtoZen app. Here's how to do it:Open the O...
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What should I do if I wasn’t the driver during a trip, or if someone else used my phone, but phone usage was counted?
If phone usage was counted for a trip where you weren’t the driver, or if a passenger or child used your phone during the trip, you can upda...
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Will phone usage be considered when I am a passenger?
No, phone usage is not considered if your Drive Mode is set to Passenger/Rider.
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How is Phone Usage determined?
OtoZen tracks phone usage during driving when the following conditions are met:The vehicle speed exceeds 20 mph.The app is set to Driver Mod...
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